This service is underpinned by:
The MINEFI Serving Businesses website simplifies routine relations with the economic and financial administrations and helps businesses find information and basic answers to such questions as:
“How does a business get a start-up loan?” “What is the procedure for paying import duties and taxes on goods from outside the European Union?” “How do you learn about new standards for industrial products in force within the European Union?”, etc.
To answer all these questions and to help businesses with their formalities, the MINEFI Serving Businesses website offers:
- A separate section for every service:
* Creating businesses
* Transferring ownership and expanding businesses
* Importing-exporting, establishing businesses in foreign countries
* Analysing financial difficulties
* Competing for government contracts
* Knowing current quality and safety standards
- Access to the national sites hosted by MINEFI with a single click of the mouse
- Online formalities
The MINEFI Serving Businesses website can be used to download printed forms to compete for government contracts, to register for the online VAT declaration procedure, etc. It allows users to access forms, to download documents and to use the electronic services available on the site.
- Local economic information available online
The www.entreprises.minefi.gouv.fr portal is linked to local websites with regularly updated pages of local economic information, including amenities and facilities, population census results, employment structures, economic activity, etc.
- Direct access to MINEFI Serving Businesses correspondents
A simple click of the mouse gives access to the name and address of the regional correspondents of MINEFI Serving Businesses. Businesses can email requests for information directly to the specialist of their choice.
- Links to partner sites
In addition to the information available on MINEFI sites, links give access to business information put online by MINEFI partner sites (chambers of commerce, industry and trade, Agence pour la Création d'Entreprise [French start-up agency], Institut National de la Propriété Industrielle [French patent office], Centre Français du Commerce Extérieur [centre for foreign trade], etc.)
The MINEFI Serving Businesses network informs, guides and supports entrepreneurs by facilitating access to the whole array of services offered by the Ministry's departments, such as the creation, transfer and expansion of businesses, international expansion, access to government contracts, knowledge of product quality and safety standards and procedures for dealing with financial difficulties.
The services of the MINEFI network are readily available by email and by traditional telephone and personal contact. Our correspondents deal reliably and rapidly with business queries. The network is designed as a one-stop shop. In other words, a single contact is enough and the search for information, guidance or services is managed by the specialist or specialists best suited to handle it. The MINEFI guarantees a prompt and personal answer to every query. Network members share an efficient intranet to follow up on relations with businesses and to pool documents.
Network employees are drawn from the MINEFI's eight local economic services: Trésorerie Générale (TG - General Treasury Office), Direction Régionale de l'Industrie, de la Recherche et de l 'Environnement (DRIRE - Regional Directorate for Industry, Research and the Environment), Direction Régionale du Commerce Extérieur (DRCE - Regional Directorate for Foreign Trade), Direction Régionale (or Direction Départementale) de la Concurrence, de la Consommation et de la Répression des Draudes (DRCCRF-DDCCRF (Regional [or Department] Directorate for Competition Policy, Consumer Affairs and Fraud Control), Direction Régionale des Douanes et des Droits Indirects (DRDDI - Regional Customs and Excise Directorate), Direction Régionale de l'Institut National des Statistiques et des Etudes Economiques (DR INSEE - Regional Directorate of the National Statistics and Economic Studies Institute), Direction des Services Fiscaux (DSF - Tax Services Directorate) and the Délégué Régional au Commerce et à l'Artisanat (DRCA - Regional Delegate for Trade and Crafts).
Simplicity, reliability, responsiveness and professional conduct: the MINEFI Serving Businesses network undertakes to provide businesses with quality service. It pledges to keep advisory services strictly separate from supervisory services, to comply with the rules on statistical and tax secrecy and to keep user information confidential. Lastly, business questions are answered by strict deadlines. These pledges are explained in detail in a compliance chart intended for both network experts and businesses, which can be accessed through the www.entreprises.minefi.gouv.fr portal.